A quick Dreamhost site error fixDreamhost is a relatively stable hosting service, but occasionally site errors will occur, for seemingly no reason at all. There are two errors that occur quite frequently for me, and I've discovered a quick work-around to resolve the issue on my own - without having to consult Dreamhost tech support, which could take days to get resolved, when you need your site back up now. The errors contain different "wording," but are both resolved using the same approach. These errors are evident when you initially visit your web page. Keep in mind, other aspects of your site (FTP, databases, etc) may still be fully functional (and accessible), but visiting the page in the browser presents you with a blank screen, with one of two messages:
... or:
Both of these errors messages may be present on your main page, or perhaps your entire site - but in some cases, you can still access "parts" of your site. Regardless, your site will be anything but functional, at this point. From my experience, these error messages have something to do with the Apache configuration for your site. Either you did something manually to cause these messages, or it's on Dreamhost's end. When it happens due to your own fault, it's typically involving an .htaccess file. You may have changed something in the .htaccess file that is causing the interruption. When it's on Dreamhost's end, your out of luck until a Dreamhost tech support analyst can assist you. However, I've discovered (thanks to the Dreamhost Wiki) a way to resolve this issue on my own, without Dreamhost's involvement. This is especially helpful on weekends, when your site goes down, and Dreamhost won't reply to tech support emails until Monday.
I've removed my username information for security purposes. You're not actually making any changes, but you'll hit that button anyway. Essentially it may "reset" something on Dreamhost's end, which typically clears up the error. You'll know after a few minutes if this worked. Refresh your page after a few minutes, and it should be back to normal. You can also consult the Dreamhost Wiki for further information.
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Thank you! Both of my DreamHost sites started working again after I clicked that button for just one of them.